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1/10/2008 New accounting and inventory system has been successfully installed.
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| We have implemented the latest accounting and inventory system to make sure our customers are able to obtain the latest and the most accurate information before they purchase from us. The format of our quotation,invoices,delivery order will be much more informative than the previous formats to show that we are honest and sincere in dealing with your company. At KKInstruments, we always deliver what we promise. |
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| 12/5/2008 1700-80-7788 is now available for receiving calls & faxes. |
| You may call or fax to 1700-80-7788 anytime. This service is for Malaysian customers only. For overseas customer, you can call and fax +00607-4352540/+00607-4355540 and +00607-4347299. |
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8/5/2008 Installation of a new keyphone system on the 8th of May 2008.
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| Due to the installation of a new keyphone system, our customer service agent may delay answering your phone enquiries. We apologize for any inconvenience issues the installation may cause. |
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6/5/2008 Our new fixed line +607-4355540 is now ready to accept your calls.
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2/5/2008 To serve our customers better, we have applied for yet another customer service line - 1700-80-****
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| We expect the exact number to be announced within the next 2 weeks. |
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| 29/4/2008 Due to overwhelming response, we have added a new fixed line no. +607-4355540 |
| We are expecting the new phone number +607-4355540 to be active after 1 week. |
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6/4/2008 To serve you better,we have a new contact no. +016-6569 301 for our sales department
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| After doing a cost and benefit analysis for the choice between a new Telekom Fixed Line and a new Digi line, we have eventually chosen a new H.P line for our company. The number is 016-6569301. To serve you better, you can now reach our salesperson Monday-Saturday from 8.30am to 10pm at NIGHT! We are receiving an overwhelming response for the current number 07-4352540. Call us now. We will be happy to assist you. |
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18/3/2008 Implementation of Online Payment System (credit cards) is now being reviewed/discussed.
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| We are looking into offering online payment system to all of our clients to facilitate the payment process. This system will also make it more convenience for them to shop with KKInstruments. |
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| 22/2/2008 Order tracking system implementation (beta) |
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To facilitate the delivery of goods to our customers, we have imposed a new and simple to use order tracking system. You may now obtain the consignment note number on our website and track your parcel online.
How to track:
1.Get your consignment note no. here
2.Call Nationwide Express at +603-8073 3333 or track online
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10/1/2008 New customers for 2007
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We are able to secure several customers for year 2007. Some of them include Petronas, Shell, Avery Dennison, Lafarge Cement. Our mission is to give ALL clients reliable advice, quality products and solid, unlimited technical support.
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| 10/1/2008 New year 2008 |
| We wish you to have a prosperous and happy coming year. As before, we will do our best to serve our customer as good as possible, as honest as possible and more importantly, as affordable as possible. |
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10/1/2008 ZERO damage rate due to delivery for 2007
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| We are pleased to inform you that 100% of our goods reached our customers safely for the year of 2007. |
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3/12/2007 Extra insurance to buy from us with SURESafe. All orders will now will go through exclusive SURESafe Product Inspection process at no extra charge
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SURESafe is a QC inspection which will ensure you or your client can start using the product without facing any problems once you receive the instrument from us. SURESafe means we will carry out the following processes before sending the goods to you:
- Making sure the products are new
- Making sure all the accesories are included
- Completion of the basic configuration
- Installation of batteries
- Making sure the product are working in excellent condition
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| 3/12/2007 Our company will be closed from 25th Dec. 2007 to 10th Jan. 2008 due to Christmas and New Year holiday |
| Please be informed that our staff will be attending exhibitions and trainings as well as having their holiday during Christmas and New Year season. However, email enquiries will still be answered during this period. |
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| 7/11/2007 Appointed a US designing firm to design a logo for Meter.com.my |
| We have appointed a USA company to design an energetic logo for Meter.com.my. |
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| 7/11/2007 We have changed our courier service provider |
| Due to numerous complaints (about 3 in total) from our clients regarding the late shipment of the goods, we have decided to changed our main courier service provider from CityLink Express to Nationwide Express for good. Such measure will be active 9/11/2007 onwards. Hopefully, our customers can enjoy a better service now. |
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7/11/2007 We have completed our SureKnow Training program for TNB Cameron Highland
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We are glad to announce that we have just completed our exclusive SureKnow Training package for our client, TNB Cameron Highland. Everyone in the class (30 in total) are in high spirit and participate actively in class. The whole program lasted for about 5 hours. Cameron highland is still as cold as before surprisingly. And we were surprise to know there's actually a HSBC on the hill.
Photos will be uploaded asap.
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1/11/2007 Meter.com.my registered. Easier to remember.
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| We have registered Meter.com.my to allow our customers to remember us better. The concept of Meter.com.my will be focusing on the ease of use of our website and to allow ur customers find the meter they need more effectively. |
